Are You Listening to Me?


By Barb Cotton

One of the most important skills that a lawyer needs to develop is the sophisticated skill of listening.

It has frequently been stated by wags that the opposite of talking is not listening but rather waiting (to talk).

How can it be said that tips on the skill of listening are marketing tips? The essence of marketing is to develop a relationship with the client, and a relationship can not be built unless the client feels that he or she is truly heard and understood.

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